— Legal / Terms

Terms of service.

Last updated: May 17, 2026 · Effective: May 17, 2026

These Terms of Service ("Terms") govern your access to and use of the website, content and services provided by Impact Media AI Marketing Agency ("Impact Media AI Marketing Agency", "we", "us" or "our"). By engaging our services, signing a proposal or Statement of Work ("SOW"), or otherwise using our offerings, you ("Client") agree to be bound by these Terms.

1. Acceptance & parties

These Terms form a binding agreement between Impact Media AI Marketing Agency and the Client identified in the applicable SOW, proposal, order form or written engagement. If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. Services

Impact Media AI Marketing Agency provides marketing, advertising, creative, performance, AI-powered lead generation and related professional services as specifically described in each SOW or written proposal. The SOW prevails over any conflicting marketing material. Anything not expressly listed in the SOW is out of scope.

3. Fees, invoicing & payment

  • Fees, billing cycle and currency are defined in the SOW.
  • Invoices are payable within the period stated in the SOW (default: 14 days).
  • Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus reasonable collection costs.
  • We may suspend services on 7 days' notice for unpaid invoices. Suspension does not relieve the Client of payment obligations.
  • All fees are exclusive of taxes, VAT, duties and bank transfer fees, which are the Client's responsibility.

4. Client responsibilities

  • Provide timely access to brand assets, content, approvals, ad accounts, analytics, CRM and any other resources reasonably required.
  • Ensure all content, claims, products and offers provided to us are lawful, accurate and free of third-party rights infringement.
  • Maintain ownership of ad accounts and pay media spend directly to the relevant platforms (Meta, Google, TikTok, LinkedIn, etc.), unless otherwise agreed in writing.
  • Comply with all applicable laws and platform policies relating to the Client's products and services.

5. Ad spend & third-party platforms

Where Impact Media AI Marketing Agency manages campaigns on third-party platforms, those platforms are independent providers with their own terms, policies and pricing. Impact Media AI Marketing Agency has no control over their decisions, including ad approval, account suspension, algorithm changes, cost fluctuations or platform outages, and accepts no liability for them. Media spend (the budget paid to the platform) is the Client's expense and remains the Client's responsibility.

6. No guarantee of results

Marketing outcomes depend on numerous variables outside our control, including market conditions, product-market fit, pricing, competitive activity, budget, seasonality, platform algorithms and the Client's own sales process. Impact Media AI Marketing Agency does not guarantee any specific number of leads, conversions, sales, ROAS, CPL, ranking, traffic or financial outcome. Past performance, case studies and testimonials are not predictive of future results. See our Results Disclaimer.

7. Intellectual property

  • Client materials: The Client retains all rights to its brand, logos, content and data, and grants Impact Media AI Marketing Agency a worldwide, royalty-free license to use them solely to perform the services.
  • Deliverables: Upon full payment, the Client receives ownership or a perpetual license (as specified in the SOW) to the final deliverables produced specifically for the Client.
  • Our background IP: Impact Media AI Marketing Agency retains all rights to its pre-existing materials, know-how, methodologies, frameworks, internal software, proprietary AI systems, models, prompts, workflows and tooling, including any improvements made during the engagement. The Client receives no rights to these beyond what is necessary to use the final deliverables.
  • Portfolio rights: Unless the SOW restricts this, Impact Media AI Marketing Agency may reference the Client's name, logo and high-level results in case studies, pitches and marketing.

8. Confidentiality

Each party agrees to keep the other's non-public business, technical and commercial information confidential, to use it only for the purposes of the engagement, and to protect it with at least the same care it uses for its own confidential information (and never less than reasonable care). This obligation survives for three (3) years after termination.

9. Warranties & disclaimers

Impact Media AI Marketing Agency will perform the services with reasonable skill and care consistent with industry standards. Except as expressly stated, services and deliverables are provided "as is" and "as available" without any other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy or uninterrupted operation.

10. Limitation of liability

To the maximum extent permitted by law:

  • Neither party will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost revenue, lost data, loss of goodwill or business interruption, even if advised of the possibility.
  • Impact Media AI Marketing Agency's aggregate liability arising out of or relating to the engagement, regardless of the legal theory, will not exceed the total fees actually paid by the Client to Impact Media AI Marketing Agency in the twelve (12) months preceding the event giving rise to the claim.
  • These limitations apply in the aggregate to all claims and do not limit liability that cannot be limited under applicable law.

11. Indemnification

The Client will indemnify, defend and hold harmless Impact Media AI Marketing Agency, its officers, employees, contractors and agents from any third-party claims, damages and reasonable attorney fees arising from: (a) content, data, products, claims or instructions provided by the Client; (b) the Client's products or services; (c) the Client's breach of these Terms or violation of any law or third-party right; and (d) the Client's use of deliverables outside the scope of the granted license.

12. Term & termination

  • The engagement begins on the SOW start date and continues for the term specified.
  • Either party may terminate for convenience with 30 days' prior written notice.
  • Either party may terminate immediately for material breach not cured within 15 days of written notice, or for insolvency of the other party.
  • Upon termination, the Client pays all fees accrued through the effective date plus non-cancellable third-party commitments. Clauses that by their nature survive termination (IP, confidentiality, liability, indemnification, governing law) remain in effect.

13. Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, civil unrest, government action, pandemics, labor disruptions, internet or platform outages, cyber incidents or third-party service failures.

14. Independent contractor

Impact Media AI Marketing Agency is an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the parties. Neither party may bind the other.

15. Non-solicitation

During the engagement and for twelve (12) months thereafter, the Client agrees not to solicit, hire or engage (directly or indirectly) any Impact Media AI Marketing Agency employee or contractor who was involved in the services, without Impact Media AI Marketing Agency's prior written consent. General public job postings are not a breach.

16. Data protection

Where Impact Media AI Marketing Agency processes personal data on behalf of the Client, the parties' respective data protection obligations are set out in our Data Processing Agreement, which forms part of these Terms by reference.

17. Governing law & jurisdiction

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws principles. The competent courts of Tel Aviv-Yafo, Israel have exclusive jurisdiction over any dispute, except that Impact Media AI Marketing Agency may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

18. Miscellaneous

  • Entire agreement: these Terms and the SOW constitute the entire agreement and supersede all prior agreements on the subject.
  • Severability: if any provision is unenforceable, the remainder stays in force.
  • No waiver: a failure to enforce a right is not a waiver of it.
  • Assignment: the Client may not assign these Terms without our prior written consent. Impact Media AI Marketing Agency may assign in connection with a merger, acquisition or sale of assets.
  • Notices: notices must be sent in writing to info@impact-med.com or to the address on the SOW.
  • Updates: we may update these Terms; material changes will be communicated and will not apply retroactively to active SOWs without consent.

19. Contact

  • Email: info@impact-med.com
  • Phone / WhatsApp: +972 58 434 1020

Disclaimer

These Terms are provided as a general framework and do not constitute legal advice. We recommend that both parties have them reviewed by qualified counsel in their jurisdiction before signing a binding engagement.

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