— Legal / Privacy

Privacy policy.

Last updated: May 17, 2026 · Effective: May 17, 2026

1. Who we are

This Privacy Policy describes how Impact Media AI Marketing Agency ("Impact Media AI Marketing Agency", "we", "us" or "our") collects, uses, shares and protects personal information. Impact Media AI Marketing Agency acts as the data controller for personal data processed through our website and direct communications.

  • Website: https://impact-med.com
  • Email: info@impact-med.com
  • Phone / WhatsApp: +972 58 434 1020

2. No cookies, no tracking pixels

Impact Media AI Marketing Agency does not use cookies, tracking pixels, behavioral advertising tags or cross-site tracking technologies on this website. We do not deploy the Meta Pixel, Google Analytics, TikTok Pixel, LinkedIn Insight Tag or any similar tools on impact-med.com. No consent banner is required because no consent-based tracking takes place.

When we run advertising or measurement on behalf of our clients, those tools live on their websites and platforms under their own privacy policies and consent mechanisms — not on this site.

3. Scope

This policy applies to impact-med.com and all subdomains, and to any communication you initiate with us via email, phone, WhatsApp, social media or contact forms. It covers visitors, leads, clients, partners and job applicants worldwide.

4. Information we collect

4.1 Information you provide

  • Name, email, phone number, company name and job title
  • Message content, project briefs and any attachments you submit
  • Billing and payment details where applicable
  • Anything you choose to share via email, WhatsApp, calls or forms

4.2 Server logs

Our hosting provider automatically records standard server logs (IP address, user agent, request URL, timestamp, response status) strictly for security, abuse prevention and operational diagnostics. These logs are retained for a maximum of 30 days and are not used to profile visitors or build advertising audiences.

4.3 Information from third parties

  • Publicly available business information (e.g. LinkedIn, company websites)
  • Referrals from partners or existing clients

5. How we use information (legal bases)

We process personal data under the following legal bases as required by the EU GDPR, UK GDPR and equivalent laws:

  • Contract: to provide and manage agreed services
  • Legitimate interest: to operate, secure and improve our business and respond to inquiries
  • Consent: for direct marketing communications where required
  • Legal obligation: to comply with tax, accounting and other applicable laws

6. Data we process on behalf of clients

When we deliver marketing services, we may process personal data of our clients' own customers and prospects (for example, leads we generate or contact lists they share with us). In that scenario the client is the data controller and Impact Media AI Marketing Agency acts as a processor under Article 28 GDPR.

Our handling of that data is governed by our Data Processing Agreement, which we make available to every client.

7. Sharing and disclosure

We share personal data only when necessary, with:

  • Trusted service providers (hosting, email, CRM, accounting) under written agreements
  • Legal, regulatory and law enforcement authorities when required by law
  • Professional advisors (lawyers, accountants, auditors)
  • Counterparties in connection with a merger, acquisition or restructuring

We do not sell personal information to third parties for their own independent marketing purposes.

8. International data transfers

Personal data may be transferred to, processed and stored in the United States, the European Economic Area, the United Kingdom, Israel and other jurisdictions where our service providers operate. Such transfers rely on appropriate safeguards including EU Standard Contractual Clauses, UK International Data Transfer Addenda, adequacy decisions or your explicit consent.

9. Data retention

  • Financial and contractual records: up to 7 years
  • Prospect and lead data: up to 24 months from last interaction
  • Server logs: up to 30 days
  • On verified request, data is deleted earlier where no legal obligation requires retention

10. Your rights

10.1 EU / UK (GDPR)

  • Right of access, rectification, erasure ("right to be forgotten")
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local supervisory authority

10.2 California (CCPA / CPRA)

  • Right to know, access, delete and correct personal information
  • Right to opt out of "sale" or "sharing" of personal information (we do neither)
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising your rights

10.3 Israel (Privacy Protection Law, 5741-1981)

  • Right to access, correct or delete personal information held about you

To exercise any of these rights, email info@impact-med.com. We will respond within the timeframe required by applicable law, generally within 30 days.

11. Children's privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Security

We implement industry-standard technical and organizational measures, including encryption in transit (HTTPS/TLS), access controls, vendor due diligence and least-privilege principles. No method of transmission or storage is 100% secure and we cannot guarantee absolute security.

13. Third-party links

Our website and communications may contain links to third-party websites and platforms. Their data practices are governed by their own privacy policies. Impact Media is not responsible for the practices of third parties.

14. Automated decision-making and AI

We use AI and machine learning models for lead scoring, audience analysis, creative optimization and campaign automation, primarily on behalf of our clients. We do not make decisions that produce legal or similarly significant effects on individuals based solely on automated processing without human review.

15. Marketing communications

You may opt out of marketing communications at any time by using the unsubscribe link in our emails, replying STOP to messages, or contacting info@impact-med.com. Transactional and service messages may still be sent as needed.

16. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated through our website or by other reasonable means.

17. Contact

  • Email: info@impact-med.com
  • Phone / WhatsApp: +972 58 434 1020
  • Postal address: available on request

18. Governing law

This Privacy Policy is governed by the laws of the State of Israel, without prejudice to mandatory consumer and data-protection rights you may have under the laws of your country of residence.

Disclaimer

This Privacy Policy is provided for transparency and general information. It does not constitute legal advice. For tailored compliance review, please consult a qualified attorney in your jurisdiction.

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